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Crisis Worker (180290)

The Journey Mental Health Center

  • Location: Madison, WI
  • Post Date: 1/8/2019
Employment Term: Regular
Employment Type: Full Time
Hours Per Week: 40
Work Hours (i.e. shift): Rotating Shifts
Starting Salary Range: $18.32-$23.44 p/hr
Salary/Benefit Notes: Generous Paid Time Off!
Required Education: Master's Degree
Required Experience: Open
Required Security Clearance: None

POSITION OVERVIEW
We have openings for Crisis Workers in our Emergency Services Unit!  The Crisis Worker is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services including assessment, counseling, supportive contacts and referrals serving individuals who are struggling with mental health, substance use and co-occurring issues. The CSII is responsible for providing culturally sensitive emergency mental health assessments and interventions for children, youth and adults. Assessments are based on an understanding not only of consumer symptoms, but also of strengths and social/cultural resources. These strengths and resources will be taken into account and utilized as appropriate to assist the individual's return to a more optimal level of functioning. This position involves mobility throughout the community and working rotating shifts, including overnight on-call shifts, as necessary to enable the program to operate 24 hours a day, seven days as week, 365 days a year. This position will be expected to work a minimum of three overnight shifts per week. 

Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action Employer. It is the agency's belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of our consumers. 
 
It is important that we choose employees that reflect our mission, vision and values, thus our selection process is thorough and sometimes longer than other employers.
 
Thank you in advance for providing us with complete and accurate application materials and for your patience when waiting to hear from us. 
 
Though you may have excellent experience, strong work ethic and passion for recovery, due to our funding contractual agreements, candidates we hire must meet the Essential Qualifications specified in the job postings in order to be offered an interview. Please review the qualifications carefully. We wouldn't want you to put effort into your application materials if you don't meet the essential qualifications.
 
You can read about the many benefits of working at JMHC on our careers page.

FOLLOWING IS ADDITIONAL INFORMATION:
The Crisis Worker reports directly to the assigned supervisor with overall program supervision provided by the Director. Minimum annual service hours are 1200. This position is included in the Professional Bargaining Unit. 

QUALIFICATIONS
ESSENTIAL
Education/Licensure
  • Master's Degree in a related behavioral health field, accruing 3,000 hours of supervised clinical experience.
Experience
  • Experience in related behavioral health field.
  • Commitment to work toward improving cultural sensitivity.
  • Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
  • Knowledge and/or experience with the use of evidence based practices for treatment of substance use disorders and co-occurring disorders.
  • Experience in community-based mental health and co-occurring assessments, case management, treatment planning and crisis resolution.
  • Ability to communicate effectively (both orally and in writing).
  • Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
  • Ability to work independently and remain organized and efficient.
  • Superior ethics and interpersonal boundaries as evidenced by past experience in community based work with related professional references.
  • Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e. transporting consumers.
Typical Physical Demands
Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
May require evening or weekend hours depending on program and consumer's needs.

PREFERRED
  • Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
  • Fluent in American Sign Language.
  • Licensure as a Substance Abuse Counselor in Training, Clinical Substance Abuse Counselor or Substance Abuse Counselor.

RESPONSIBILITIES:
A. Provision of Clinical Services 
  1. Performs accurate assessments to evaluate and diagnose mental health and/or co-occurring issues in a culturally sensitive, recovery oriented, trauma sensitive manner by providing assessments within the context of the consumer's perspectives and beliefs.
  2. Provides a range of clinical services including level of care assessment, service coordination, therapy/counseling, support and referrals in a context that is supportive of the consumer's culture, values and perspectives.
  3. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries and other information in a timely manner.
  4. Works collaboratively with other community agencies to develop and maintain a continuum of care and maintain efficient use of community services.
  5. Provides consultation and support related to areas of specialization.
  6. Attends Team Meetings and presents consumer cultural and clinical information.
  7. Maintains minimum direct and case management service hour expectations.
  8. Works collaboratively with team members and takes a leadership role in service planning.
B. Program and JMHC Participation 
  1. Attends staff meetings, in-services and other program activities as requested.
  2. Participates in JMHC committees, trainings and activities as directed and/or approved.
  3. Provides consultation to other JMHC programs as necessary. 
The above statements are not to be interpreted as an exhaustive list, but are intended to describe the general nature and level of work being performed by this employee. 
 
The Journey Mental Health Center