CUSTOMER SERVICE REPRESENTATIVE
First Gabrielson Agency is an independent insurance agency. We are seeking a full time
Customer Service Representative (CSR) to join our team in our Belmond office.
As a Customer Account Representative, you will:
- Quote and process new business, which includes working with the agent, determining the appropriate market, field underwriting, binding or issuing as appropriate. Also includes billing of accounts. Analyze the risks to determine the best market to write the business.
- Service existing accounts, which includes processing claims and policy changes and answering agent inquiries.
- Process renewal accounts.
- Document and update customer records
- High school diploma or equivalent certification
- 2 year degree or equivalent experience, a plus
- Must obtain your Licenses in Personal Lines & Property & Casualty
- Prior Insurance Sales and Customer Service experience, a plus
- Bilingual language skills, a plus
- Strong written and verbal communication skills
- Ability to build rapport with clients
- Data entry and typing skills
- Basic Computer skills
- Competitive Salary - based on education and experience
- Simple IRA and match incentive
- Paid time off
- Short-term and life insurance
- Paid licensing and continuing education
- Health Insurance, Etc
To apply please send cover letter, resume and references to:
First Gabrielson Agency, Attn: Jay LeFevre,
PO Box 225, Belmond, IA 50421.