CCS Professional Lutheran Social Services of Wisconsin and Upper Michigan, in collaboration with Racine County, is currently seeking a CCS (Comprehensive Community Services) Professional to join our growing team. This position involves the care and treatment of adults and adolescents diagnosed with a mental illness or substance use disorder. Position delivers psychosocial rehabilitative services in accordance with a CCS plan of care. Works with other case managers, consulting psychiatrist, front desk staff, the director of quality assurance, consumers and managers. Has outside contact with community agencies, consumer family members and various hospital units. Position is also responsible for CCS assessment and service plan development. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide supportive counseling and crisis intervention, as needed. Maintain a treatment oriented environment and assure consistency in carrying out treatment objectives. Participate in staff meetings and in-service trainings, as required. Maintain flexible work schedule to adequately meet program needs, which may include working during the evening. Provide medication management by supporting client in taking medications in compliance as directed by the supervising physician. Provide oral and written communication that is appropriate to the task and in accordance with agency, DHS 36 and Medicaid standards. Make intervention and assessment decisions using the "Best Practice" philosophy. Work collaboratively with law enforcement, families, other county departments, schools, acute care services providers, and other community resources to coordinate appropriate crisis resolution and referral. Communicate pertinent information on a timely basis and participate in clinical supervision case reviews, staffing's, and/or case planning meetings. Complete all necessary health care/medical and financial record documentation required to maintain complete medical and financial billing records. Complete and coordinate appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, administrative, demographic, insurance, and financial information. Perform other duties as assigned, including responding to an emergency event. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: Bachelor's degree in Human Services field required. Master's degree preferred. Experience with treatment programs involving adults and youth with mental illness and/or substance use disorder. Knowledge of Chapters 36, 34, 51, 54, 55 and Mental Health. Ability to respond to crises and to make appropriate assessments as to resolution. Knowledge of community resources. Ability to interact professionally with clients who may be challenging and potentially hostile. Ability to think critically and problem-solve while completing assessments and developing safety plans with consumers. Ability to work well with treatment team and community members. Interacts with the public in a professional manner. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required; at least 50%. Some overnight travel may be required. LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.